05 Sep 2010
Support Center
»
Knowledgebase
»
How to take a screenshot and attach to tickets
How to take a screenshot and attach to tickets
Article
Sometimes we need screenshots of errors in order to investigate issues.
How to take a screenshot
windows 7 or Windows vista
http://www.tothepc.com/archives/take-screenshots-in-windows-7-with-snipping-tool/
Windows XP
http://www.microsoft.com/windowsxp/using/setup/tips/screenshot.mspx
Attach your saved image to your ticket by clicking the "attach file" button.
Article Details
Article ID:
713
Created On:
25 May 2010 12:02 PM
This article was helpful
This article was not helpful
User Comments
Add a Comment
If you would like to comment on this entry, please use the form below. Comments may be queued for moderation, and will not be published until approved.
Image verification required
Please enter the characters that appear to the right in the space provided. This is just to verify that you are a human.
Full Name:
E-mail Address: (optional)
Comment:
Back
Log in
[Lost Password]
E-mail:
Password:
Remember Me:
Search
-- Entire Support Site --
Knowledgebase
Downloads
Troubleshooter
Article Options
Add Comment
Print Article
PDF Version
E-mail Article
Add to Favorites
Home
|
Register
|
Submit a Ticket
|
Knowledgebase
|
Troubleshooter
|
News
|
Downloads
Language:
English (U.S.)
Help Desk Software
by Kayako eSupport v3.60.04
